Terms of Service.

Submtr is a done for you outbound service. On your behalf, our team researches target companies, writes personalized partnership proposals, submits them manually through those companies' website contact forms, handles and qualifies the replies, and books partnership video calls with interested decision makers onto your calendar. You also get access to a client dashboard and companion mobile app to follow your campaign.

You agree to give us accurate information during onboarding, respond to approval requests and campaign questions in reasonable time, keep your login credentials confidential, and show up to the calls we book for you. Campaigns depend on your input; delays on your side can delay results.

We send personalized partnership outreach only. We do not send mass blasts, deceptive messages, or outreach for unlawful, harmful, or misleading offers, and we may decline, pause, or end any campaign that would require us to. You authorize us to contact companies on your behalf and in your name, and you confirm that your business, your offer, and the information you give us are lawful and accurate.

Any numbers we share about expected contacts, replies, calls, or partnerships are good faith estimates based on our experience, not promises. Outcomes depend on your offer, your market, your pricing, and the decisions of third parties we do not control. We commit to doing the work described in your package with skill and care. We do not guarantee any specific number of replies, meetings, partnerships, or revenue.

Fees are set out in the package or campaign you purchase. Payment is due before campaign work begins, and monthly campaigns are billed at the start of each cycle. If a payment fails or is not made, we may pause work until it is resolved. You are responsible for any taxes that apply to your purchase.

When we offer a free trial, it exists so you can evaluate the service with real activity before paying. Trials are limited in scope, offered at our discretion, and can be modified or withdrawn at any time.

Because campaign work begins shortly after payment and involves real human labor, fees are non-refundable once campaign work has started, except where the law requires otherwise. One time packages run to completion. Monthly campaigns can be cancelled with at least 7 days written notice before the next billing date, and cancellation stops future billing rather than refunding the current cycle.

We keep your identity confidential. We never publicly name you as a client or share your campaign details in identifiable form without your written consent. We may use anonymized, aggregated campaign data, such as reply rates and calls booked across clients, in benchmarks, research, and case studies that do not identify you.

Our methods, processes, tooling, templates, and know how belong to Submtr. Your brand, your materials, and your information belong to you. You may use the outreach copy we write for your campaign in your own business; you may not resell our work or use it to build a competing service.

Dashboard and app access is for you and your team. We work to keep them available and accurate, but they are provided as is, and short interruptions or maintenance windows can happen. We may suspend access that is shared outside your team or used to interfere with the service.

During your campaign and for 12 months after it ends, you agree not to recruit, hire, or contract Submtr team members you came to know through the service, except with our written consent.

To the fullest extent the law allows, Submtr is not liable for indirect, incidental, or consequential damages, including lost profits or lost business, and our total liability for any claim is limited to the fees you paid us in the 3 months before the event giving rise to the claim. Nothing in these terms excludes liability that cannot be excluded by law.

You can end monthly service as described in section 7. We can suspend or end service if these terms are breached, if payment is not made, or if a campaign cannot lawfully or ethically continue, and if we end service without cause mid cycle we will refund the unused portion of that cycle. Sections 8, 9, 11, and 12 survive the end of the agreement.

These terms are governed by the laws of USA, Doral, Miami, FLorida, without regard to conflict of law rules, and disputes will be handled in the courts of that state.

We may update these terms as the service evolves. We will post changes on this page and revise the date at the top, and meaningful changes take effect for your next purchase or billing cycle, not retroactively.